Your Terms of Service Agreement with Shine Youth Music Theatre (Referred to throughout as “Shine”)
By purchasing a “Friends of Shine” membership you adhere to the following statements.
1. FAIR USE POLICY – EARLY BIRD TICKETS
You must only use your “Friends of Shine” Membership for early release to tickets for yourself, the membership holder. You must not provide login details to anyone other than yourself to book tickets within the early access periods. Any suspicion of unfair use of a single login will have the account suspended without notice and no refund will be offered. You may not be granted the privilege in the future to obtain another “Friends of Shine” Membership.
2. FAIR USE POLICY – DISCOUNTED TICKETS
You must only use your “Friends of Shine” Membership for discounted tickets for yourself, the membership holder. Discounted tickets over multiple transactions must be made via the same PayPal account. Any abuse of a single card discount number made via multiple PayPal accounts or via multiple guest payments will have the account suspended without notice and no refund will be offered. You may not be granted the privilege in the future to obtain another “Friends of Shine” Membership.
Payment of the “Friends of Shine” Membership shall be billed annually. Prices may change at any time. If the price of the “Friends of Shine” Membership was to change you shall be sent an e-mail informing you. Your Membership will cease after your years membership has expired. You will then be required to apply for a new membership.
All Benefits are subject to availability and to these Conditions. A valid “Friends of Shine” Membership will entitle you to the benefits but you acknowledge that some or all of the benefits may be added to, removed or changed by Shine at its discretion. All valid benefits are available at shineboxoffice.co.uk/get-a-card. Benefits provided by external companies are out with the control of Shine and may be subject to change or removal without notification.
5. MEMBERSHIP RENEWAL
Automatic Membership renewal is not available at this time and may be subject to change. A Membership renewal e-mail will be sent to your registered e-mail address before your membership ends to ensure you can plan your new Membership payments.
6. MEMBERSHIP CANCELLATION
Subject to the following, your “Friends of Shine” Membership is non-refundable. You have the right to cancel your Membership within 14 days of your initial payment. If You do choose to cancel within this 14 day “cooling off” period, you will receive a full refund of the Initial Fee upon receipt of your returned “Friends of Shine” Card if you have received it, provided that Shine may charge You for any benefits which You have received since gaining your membership, including any discounts, promotions, fee savings and priority booking. Memberships will run for 1 year and cannot be cancelled outside of the stated “cooling off” period. If you do wish to cancel your Membership and you are eligible to do so, you can call our team on 01555 777217. Alternatively you can e-mail our box office team – email@example.com. Your cancelled “Friends of Shine” card should be returned to us at the following address: The Lighthouse, Neidpath Road, Carluke, Lanarkshire, ML8 5UF.